Support

Common questions

Do I need an account?

No. Every video, every audio episode, the Bible reader and the daily plan work without one. An account only saves your streak, your notes and your progress so they survive a new phone. You can create one later from Settings → Account at any time.

How do I delete my account?

Settings (the gear at the top of the Today screen) → Account → Delete account. It is permanent and immediate — a deletion, not a deactivation. To also clear what is stored on the phone itself, delete the app.

A video will not play

Videos and audio stream over the internet rather than being bundled with the app, so they need a connection. If one stalls:

• Check you are online — try another app.
• On a slow connection, give it a few seconds to buffer.
• Close and reopen Blesse.
• If it keeps happening, email us and say which video — it helps us find it fast.

I am not getting reminders

Reminders are scheduled on your device. Check both places:

• In Blesse: Settings → Reminders. Each of the three has its own switch.
• In iOS: Settings → Notifications → Blesse → Allow Notifications.

If you declined the permission when you first opened the app, iOS will not ask again — you have to turn it on in iOS Settings.

Can I watch full screen?

Yes. Tap the expand button in the top-right corner of any video and it will rotate to landscape. Rotate the phone back, or tap Done, to return.

Some artwork shows a code like “I01”

That is a placeholder for artwork still being finished. It does not affect anything — the app works normally — and it will fill in with a future update.

How do I change the text size in the Bible?

Settings → Reading → Text size. Three sizes are available and the reader updates immediately.

Which translation is used?

The King James Version, which is in the public domain.

Is Blesse free?

Yes. There is no subscription, no in-app purchase and no advertising.

Report a problem

Email yuqinbao88@gmail.com. It helps enormously if you include:

• What you were doing when it happened
• Your iPhone model and iOS version
• A screenshot, if you have one

Privacy

What we collect, what we do not, and how to remove it — see the Privacy Policy.

Blesse 1.0 · Last updated 4 August 2026